The Goal: Intelligent Scale
For this fast-growing home services brand, the objective was clear: scale performance marketing to reach more customers, more efficiently. But growth alone wasn’t enough, it had to be sustainable, measurable, and rooted in both creative and performance excellence.
The Strategy: A Holistic, Multi-Year Approach to Performance Marketing
This long-term partnership was rooted in strategic expansion, constant testing, and full-funnel optimization. Here's how the journey unfolded:
Milestone Highlights
- 2020: Kicked off with social media and CRO campaigns to improve top-of-funnel traffic and on-site performance.
- 2021: Added search marketing to capture high-intent leads.
- 2022: Surpassed $1M monthly spend across social and search; launched on TikTok and Nextdoor.
- 2023: Entered CTV and YouTube; scaled up search efforts.
- 2024: Expanded into SEO services and integrated Snowflake + CRM data for better targeting and attribution.
Tactical Approach
- Omni-Channel Execution:
Ran coordinated campaigns across Meta, TikTok, Google, and Nextdoor, testing 50+ creative assets per month and managing 650+ landing pages via OneSource™ tech. - Optimized Creative Strategy:
Leveraged performance data and rapid iteration to test and deploy winning ad creative at scale, all powered by proprietary tools. - Search & SEO:
Constantly refined ad copy and tested new search formats, while also deploying a hub-and-spoke SEO strategy for both national and localized visibility. - CRO Innovation:
Rolled out landing page variants and a self-scheduling feature to streamline lead-to-appointment conversions. - Audio Integration:
Launched radio campaigns with text-based CTAs to drive offline listeners online, expanding reach and activating new lead sources.
The Results: 5x Revenue Growth, and More
This integrated approach scaled both spend and outcomes.
- 5x revenue growth since 2020
- 264% increase in lead volume (2022 vs 2023)
- 225% more appointments booked (2022 vs 2023)
- Cost-per-lead rose just 2%, even with a 272% increase in ad spend
The Impact: Sustainable Growth, Market Leadership
- Increased Visibility: Improved rankings, traffic, and conversions across paid and organic channels.
- Streamlined Management: A flexible, scalable web infrastructure supports long-term growth and rapid updates.
- Market Leadership: Massive revenue growth and affiliate expansion have positioned the brand as a regional leader in its category.